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Monday, August 24, 2020
Management Theory and Practice for Theory - myassignmenthelp
Question: Examine about theManagement Theory and Practice for Strategic Choice Theory. Answer: As opined by AM Vermeulen et al. (2016), the vital decision hypothesis of the association decides the reality heads assume a significant job in the associations by settling on significant decisions in a domain, which is considered as a unique situation. This hypothesis gave an option in contrast to the way that the people are required to settle on specific decisions in their residency in the association, that affect the smooth working of the association (Hill, Jones and Schilling 2014). The vital decisions of the association structure a significant part in the hierarchical learning process, which needs to adjust to the outer condition just as inside political state of the association. This hypothesis centers around the supervisors reactions to the regular questions to the association. There are a few instances of key decisions being made in the everyday working of the associations (Hill, Jones and Schilling 2014). The senior administrators of the firm have solid effect on the dynamic procedure of the association. The key decision hypothesis considers the applicable powers present in the outer condition of the firm that affects the worker connections (Whittington 2014). There has been a gigantic change in the outer condition of the associations that implements the supervisors to adjust their business procedures. The different choices are sifted and checked in the event that they are reliable with the convictions, values just as ways of thinking of the association. The administrative decisions are inserted in the institutional just as chronicled structures of the association. The supervisors need to decide the key achievability of the different alternatives and check whether they are really conceivable in the authoritative setting (Hill, Jones and Schilling 2014). The vital decisions of the firm rely upon the hierarchical choices just as the present force appropriation in the firm. The relationship nature between the administration offices, associations and outsi de associations likewise decides the idea of the key decisions in the association. The key decisions of the association are dictated by the modern relations forms just as results that are constantly developing just as receptive to the hierarchical reactions (Burke 2017). The overall significance of the natural factors just as reactions varies over a reliable timeframe, yet they generally affect the association. The work or the market changes independently affect the impact on the authoritative decisions (Hill, Jones and Schilling 2014). The more extensive origination of the institutional structure identifying with the different parts of the modern relations compares to the different exercises of the administration, government associations and the work (Hill, Jones and Schilling 2014). The administrators need to settle on successful vital decisions in regards to the everyday issues of the legislature. The center level administration needs to deal with the aggregate bartering process in the association, which would help in better dynamic of the firm (Foss and Hallber g 2016). The vital decision hypothesis helps in the assurance of the between connections between the various exercises of the firm and keeps up textures between all work levels. This hypothesis centers around the different degrees of vital choices that impact the smooth working of the firm (Hill, Jones and Schilling 2014). There can be changes in the serious condition of the firm that can likewise have a changing buyer request, in which the chiefs need to take satisfactory authoritative choices (Hill, Jones and Schilling 2014). There can be a sharp increment in the serious weights of the firm and the different creation procedures of the firm. The vital decision hypothesis holds incredible significance for the different operational procedures of the firm. The qualities of this hypothesis are worried about the way that the associations can have diverse sort of choices when they need to attempt vital authoritative choices (Tokman, Richey and Deitz 2016). This sort of hypothesis works in the automatic just as negative criticism design in which the association is having the option to accomplish the hierarchical objectives. The hierarchical examination is frequently done to the full scale level of the association so that there is most extreme miniaturized scale decent variety. As remarked by Cicmil et al. (2017), the deterministic speculations of the board center around the connection between the associations and their outer just as interior conditions. The distinctive deterministic hypotheses, for example, institutional hypothesis, asset reliance hypothesis or the various forms of the neo-institutional hypothesis helps in clarifying the reality those associations are shaped by different institutional conditions (Floudas 2013). For instance, the populace nature hypothesis helps in the assessment of the reality why the associations are coming up short and why there are a few associations that succeed. This likewise clarifies the reality all the associations are not presented to similar variables and consequently they have diverse development designs in the association (Hill, Jones and Schilling 2014). The institutional speculations of the administration underline on the reality the associations need homogeneity, coherence and assent are significant for the formation of casual just as formal relations inside the associations (Geisler and Wickramasinghe 2015). In spite of this reality, the associations need to react to the distinctive institutional condition of the association. The supervisors need to deal with the different factors in the institutional condition, for example, inside exercises of the association just as the different exercises of the outside gatherings (Hill, Jones and Schilling 2014). The chiefs need to concentrate on the grass roots majority rule structure of the organization the board and different prompt impacts. This is significant for settling on significant choices for the firm (Murphy, Soroudi and Keane 2016). The supervisors need to comply with the different guideline, decides and standards so that there is successful cooperation (Hill, Jones and Schilling 2014). This would likewise help in the early achievement of the authoritative objectives. This hypothesis centers around the way that the hierarchical change is because of the coercive weights from the different institutional condition (Dubey, Gunasekaran and Ali 2015). The institutional cooptation can happen through both formal just as casual components. The proper cooptation may happen through the procedure, which would adequately tackle the issues of retaining new components into the administration procedure of the association (Hill, Jones and Schilling 2014). The quality of this hypothesis lies in the way that associations can participate in their own working, which is regularly autonomous of the resolve of the chiefs. The populace environment hypothesis underscores on the way that there are sure factors which are applicable setting because of which there are a few associations which come up short and there are different associations that succeed (Naveh and Lieberman 2013). This hypothesis examinations the impact of populace attributes on the hierarchical results. This hypothesis indicates the way that the associations are normally controlled by the degree of their outer condition. This hypothesis indicates on the way that the hierarchical working are dictated by the outer condition. The effective associations are supposed to be best fitting in the earth while the inverse is valid for the associations which come up short (Hill, Jones and Schilling 2014). The associations are supposed to be going through a few phases, for example, variety, determination and maintenance (Rockwood 2015). For instance, the free wine creation can be identified with the endurance paces of the populace. The variety phases of the association are reliant on the way that the associations attempt to execute different new procedures inside the populace. This phase of the association is portrayed by the way that the association is comprised of adaptable and free relations (Hill, Jones and Schilling 2014). The associations are supposed to be created over tome and with time they become all the more firmly together and they are likewise versatile to change (Merow et al. 2014). The determination procedure is considered as the procedure in which the associations are being chosen by nature. This procedure favors the associations which would be forming into strong authoritative structures which become hard to change after some time (Hill, Jones and Schilling 2014). The maintenance is considered as the phase in which the associations with specific structures thrive while the others end. At the point when the associations arrive at this stage, at that point they are described by firm connections (Hill, Jones and S chilling 2014). The associations face various types of imperatives which constrain them from changing their structures just as adjust them to the outside condition. In such cases, there is an extensive decrease in the individual hierarchical change just as adaption. The qualities of the deterministic hypothesis lies in the way that the associations can best use the positive patterns of the outside condition just as interior hierarchical condition (Gibson 2014). This hypothesis underscores the way that the authoritative results are not dependant on the immediate activities of the supervisors and rather they rely upon the hierarchical condition. The authoritative setting isn't just identified with the situational factors in the outside condition, yet the inward elements of the association additionally influences the hierarchical activities (Hill, Jones and Schilling 2014). For instance, if the association observes the way that there is an expansion in the
Saturday, August 22, 2020
The Emulation of Art ; Life
In all strolls of regular day to day existence, exercises and encounters are gathered in wants to utilize them in future situations. Numerous authors since forever have said they have utilized these events in their work. At different point in life circumstances emerge in which choices must be settled on and once the decision is being done, there comes a moment that one can't return and change course. This failure to return oneââ¬â¢s way is known as the ââ¬Å"Point of No Return. â⬠In different examples the utilization of geology may not exclusively be seen actually yet additionally fill in as a metaphor.There are likewise periods when detachment affects the conduct of a person. Final turning point, utilization of geographic environmental factors and disconnection are ideas utilized in the entirety of the accompanying works: Francis Ford Coppolaââ¬â¢s Apocalypse (Now), William Faulknerââ¬â¢s ââ¬Å"A Rose for Emilyâ⬠(A Rose), and Tim Oââ¬â¢Brienââ¬â¢s ââ¬Å "The Things They Carriedâ⬠(Things). In these three pieces one will see not just the thoughts of ââ¬Å"Point of No Returnâ⬠(PNR), geographic environmental factors, and confinement, however the idea of craftsmanship copying life. Chief, PNR arrives in an assortment of ways for every one of the numerous characters we experience in these adventures.In Now, we see Willardââ¬â¢s PNR towards the finish of the film after he has shown up at Kurtzââ¬â¢s compound. As he sits in the dimness, Chefââ¬â¢s executed head is pushed into his lap. Without Chef to help him, Willard acknowledges he is genuinely all alone. So as to escape Kurtzââ¬â¢s world flawless, he should finish his strategic. On account of Emilyââ¬â¢s steward in ââ¬Å"A Rose,â⬠the PNR is delineated after the passing of Emily. ââ¬Å"The negro met the first of the women at the front entryway and let them in, with their quieted, sibilant voices and their brisk, inquisitive looks, and afterward he disa ppeared.He strolled directly through the house and out the back and was not seen once more. â⬠(Faulkner, pg. 7) The servant knows about reality of Emilyââ¬â¢s dull life which will before long be presented to all and wouldn't like to be in the region when it occurs. For Lt. Cross in ââ¬Å"Thingsâ⬠, the PNR happens following Ted Lavender being shot and murdered. ââ¬Å"It wouldnââ¬â¢t help Lavender, he realized that, yet starting here on he would comport himself as an officer. â⬠(Oââ¬â¢Brien, 13) After this lamentable occasion, a change in the Lt. ââ¬â¢s demeanor towards the rest of the men happens. On the morning after Ted Lavender kicked the bucket, First Lieutenant Jimmy Cross hunched at the base of his foxhole and consumed Marthaââ¬â¢s letters. â⬠(Oââ¬â¢Brien, 12) His sentiments of adoration for Martha have additionally been supplanted by a feeling taking after displeasure. Given these models, PNR is available in every single one of these records. The utilization of geology can be deciphered from various perspectives. As the men in Now advance into the profundities of the wilderness, the Nyung River bit by bit gets limited. Gradually the troopers are taken out individually. The gathering starts to lessen, as does the width of the waterway.Another utilization of geographic environmental factors is found in Faulknerââ¬â¢s work. His depiction of Emilyââ¬â¢s home and its area exhibit the similitude in her demeanor. ââ¬Å"But carports and cotton gins had infringed and destroyed even the august names of that area; just Miss Emilyââ¬â¢s house was left, lifting its difficult and teasing rot over the cotton wagons and the gas siphons - a blemish among blemishes. â⬠(Faulkner, pg. 1) Although present day innovation is advancing all around her conventional neighborhood, and the South so far as that is concerned, she tenaciously declines to adapt.The topography is part into both exacting and allegorical routes in ââ¬Å"Things. â⬠ââ¬Å"They conveyed the land itself. Vietnam, the spot, the turf a fine orange-red residue that secured their boots and uniform and faces. They conveyed the sky. The entire climate, they conveyed it, the dampness, the rainstorm, the smell of growth and rot, every last bit of it, they conveyed gravity. â⬠(Oââ¬â¢Brien, pg. 7) Not just did the officers convey the dirt of Vietnam on their boots however they conveyed the encounters of Vietnam in their psyches. The entirety of the substantial and optimistic parts of being in a war-torn nation are what these spirits carried.Geography utilized by these narrators make a world which not exclusively can be seen however be felt profound inside. In conclusion, the third idea found in every one of these works is disconnection. A savvy man once stated, ââ¬Å"The genuine character of an individual is uncovered once they think nobody is viewing. â⬠(A. Mancha) This gets clear in NOW when the three residual men have reached Kurtzââ¬â¢s staying. Before the locals, Kurtz is God-like in his mien. Notwithstanding, inside the sanctuary and away from his admirers, Willard sees what lies underneath Kurtz, a man. A man who wonderfully composes the revulsions of what he has seen, done and become.Willard gets aware of Kurtzââ¬â¢s want and expectation of his own passing. ââ¬Å"Everybody needed me to do it, him the greater part of all. I felt like he was up there, hanging tight for me to remove the agony. He simply needed to go out like a trooper, standing, dislike some poor, squandered, cloth assed rebel. Indeed, even the wilderness needed him dead, and that is who he truly took his requests from at any rate. â⬠Kurtz knows about Willardââ¬â¢s crucial invites it. In ââ¬Å"A Rose,â⬠the isolation of Emily from society, implemented by her dad ââ¬Å"clutching a horsewhipâ⬠(Faulkner, pg3), assumed a significant job in Emilyââ¬â¢s absence of enthusiastic and mental turn of e vents. On a discolored overlaid easel before the chimney stood a colored pencil picture of Miss Emilyââ¬â¢s father. â⬠(Faulkner, pg. 2) Although Emily is of grown-up age she despite everything stays a lot of like a youngster as she utilizes pastels to make her fatherââ¬â¢s representation. The disengagement seen in ââ¬Å"Thingsâ⬠comes in type of the organization of the soldiers.These men are taken from all that they know, from the families they love to the atmospheres they know about. ââ¬Å"The things they conveyed were to a great extent controlled by need. â⬠(Oââ¬â¢Brien, pg. ) The men have supplanted these components with things each officer regards fundamental for endurance. This isn't constrained to weapons and food yet additionally pictures, books and different keepsakes from home. As should be obvious, Coppola, Faulkner, and Oââ¬â¢Brienââ¬â¢s works reflect dynamic and solid ideas of craftsmanship mimicking life. By utilizing PNR, topography and detachment, these men had the option to represent their focuses on a profound and wretched level. The effect these works have had on society are priceless and as a result of their immortal nature will keep on affecting specialists consistently.
Friday, July 17, 2020
Nature vs. Nurture Genes or Environment
Nature vs. Nurture Genes or Environment Theories Print The Age Old Debate of Nature vs. Nurture By Kendra Cherry facebook twitter Kendra Cherry, MS, is an author, educational consultant, and speaker focused on helping students learn about psychology. Learn about our editorial policy Kendra Cherry Medically reviewed by Medically reviewed by Steven Gans, MD on August 28, 2017 Steven Gans, MD is board-certified in psychiatry and is an active supervisor, teacher, and mentor at Massachusetts General Hospital. Learn about our Medical Review Board Steven Gans, MD Updated on July 01, 2019 Verywell / Joshua Seong More in Theories Behavioral Psychology Cognitive Psychology Developmental Psychology Personality Psychology Social Psychology Biological Psychology Psychosocial Psychology The nature versus nurture debate is one of the oldest philosophical issues within psychology. So what exactly is it all about? Nature refers to all of the genes and hereditary factors that influence who we areâ"from our physical appearance to our personality characteristics.Nurture refers to all the environmental variables that impact who we are, including our early childhood experiences, how we were raised, our social relationships, and our surrounding culture. Even today, different branches of psychology often take a one versus the other approach. For example, biological psychology tends to stress the importance of genetics and biological influences. Behaviorism, on the other hand, focuses on the impact that the environment has on behavior. In the past, debates over the relative contributions of nature versus nurture often took a very one-sided approach, with one side arguing that nature played the most important role and the other side suggesting that it was nurture that was the most significant. Today, most experts recognize that both factors play a critical role.?? Not only that, but they also realize that nature and nurture interact in important ways all throughout life. A Closer Look at the Nature vs. Nurture Debate Do genetic or environmental factors have a greater influence on your behavior? Do inherited traits or life experiences play a greater role in shaping your personality? The nature versus nurture debate is one of the oldest issues in psychology. The debate centers on the relative contributions of genetic inheritance and environmental factors to human development. Some philosophers such as Plato and Descartes suggested that certain things are inborn, or that they occur naturally regardless of environmental influences. Nativists take the position that all or most behaviors and characteristics are the results of inheritance. Advocates of this point of view believe that all of our characteristics and behaviors are the result of evolution. Genetic traits handed down from parents influence the individual differences that make each person unique. Other well-known thinkers such as John Locke believed in what is known as tabula rasa, which suggests that the mind begins as a blank slate. According to this notion, everything that we are and all of our knowledge is determined by our experience. Empiricists take the position that all or most behaviors and characteristics result from learning. Behaviorism is a good example of a theory rooted in empiricism. The behaviorists believe that all actions and behaviors are the results of conditioning. Theorists such as John B. Watson believed that people could be trained to do and become anything, regardless of their genetic background. Examples of Nature vs. Nurture For example, when a person achieves tremendous academic success, did they do so because they are genetically predisposed to be successful or is it a result of an enriched environment? If a man abuses his wife and kids, is it because he was born with violent tendencies or is it something he learned by observing his own parents behavior? A few examples of biologically determined characteristics (nature) include certain genetic diseases, eye color, hair color, and skin color. Other things like life expectancy and height have a strong biological component, but they are also influenced by environmental factors and lifestyle. An example of a nativist theory within psychology is Chomskys concept of a language acquisition device (or LAD).?? ?According to this theory, all children are born with an instinctive mental capacity that allows them to both learn and produce language. Some characteristics are tied to environmental influences. How a person behaves can be linked to influences such as parenting styles and learned experiences. For example, a child might learn through observation and reinforcement to say please and thank you. Another child might learn to behave aggressively by observing older children engage in violent behavior on the playground. One example of an empiricist theory within psychology is Albert Banduras social learning theory. According to the theory, people learn by observing the behavior of others. In his famous Bobo doll experiment, Bandura demonstrated that children could learn aggressive behaviors simply by observing another person acting aggressively. Even today, research in psychology often tends to emphasize one influence over the other. In biopsychology, for example, researchers conduct studies exploring how neurotransmitters influence behavior, which emphasizes the nature side of the debate. In social psychology, researchers might conduct studies looking at how things such as peer pressure and social media influence behaviors, stressing the importance of nurture. How Nature and Nurture Interact What researchers do know is that the interaction between heredity and environment is often the most important factor of all. Kevin Davies of PBSs Nova described one fascinating example of this phenomenon. Perfect pitch is the ability to detect the pitch of a musical tone without any reference. Researchers have found that this ability tends to run in families and believe that it might be tied to a single gene. However, theyve also discovered that possessing the gene alone is not enough to develop this ability. Instead, musical training during early childhood is necessary to allow this inherited ability to manifest itself.?? Height is another example of a trait that is influenced by nature and nurture interaction. A child might come from a family where everyone is tall, and he may have inherited these genes for height. However, if he grows up in a deprived environment where he does not receive proper nourishment, he might never attain the height he might have had he grown up in a healthier environment. Contemporary Views of Nature vs. Nurture Throughout the history of psychology, however, this debate has continued to stir up controversy. Eugenics, for example, was a movement heavily influenced by the nativist approach. Psychologist Francis Galton, a cousin of the naturalist Charles Darwin, coined both the terms nature versus nurture and eugenics and believed that intelligence was the result of genetics. Galton believed that intelligent individuals should be encouraged to marry and have many children, while less intelligent individuals should be discouraged from reproducing. Today, the majority of experts believe that both nature and nurture influence behavior and development. However, the issue still rages on in many areas such as in the debate on the origins of homosexuality and influences on intelligence. While few people take the extreme nativist or radical empiricist approach, researchers and experts still debate the degree to which biology and environment influence behavior. Increasingly, people are beginning to realize that asking how much heredity or environment influence a particular trait is not the right approach. The reality is that there is not a simple way to disentangle the multitude of forces that exist. These influences include genetic factors that interact with one another, environmental factors that interact such as social experiences and overall culture, as well as how both hereditary and environmental influences intermingle. Instead, many researchers today are interested in seeing how genes modulate environmental influences and vice versa.
Thursday, May 21, 2020
Middle Class Family - Free Essay Example
Sample details Pages: 2 Words: 513 Downloads: 8 Date added: 2019/07/29 Category Literature Essay Level High school Tags: Canterbury Tales Essay Did you like this example? Geoffrey Chaucer was born into a middle class family in London during the early 1340s. Hes the father of the English poetry he became a page to an eminent family who received the finest training in good manners. Chaucer is well known for being a government official who served under three kings. Donââ¬â¢t waste time! Our writers will create an original "Middle Class Family" essay for you Create order He spoke Anglo Norman composite and his respectability to a language that would develop into the medium for the worlds greatest bodies for literature. The Canterbury Tales is a bunch of good stories and a snapshot of life in the Middle Ages. Chaucer places the characters on a pilgrimage which is a good setting. They exchanged tales to pass the time along so that everyone in Canterbury would tell people and it came back to London. Chaucer is telling a story on how life was in Canterbury and is using a popular literary device that frames stories. NUNS Nuns are women who served the church were called nuns. Their physical description that they showed you was a shy smile, they have grey eyes, elegant nose, and wore long gowns or tunics. Over the tunic was a scapular which was a piece of cloth with an opening for the head. Some nuns wore a chain around their necks Its also two different types of nuns but this nuns personality was sentimental, pleasant, they have a tender heart, friendly, and well mannered. In the middle Ages, it was common for a woman to become a nun. Nuns prayed, taught young girls, and cared for the poor. They also lived in a small convents which wasnt fair. The daily life of nuns in the Middle Ages was based on poverty, chastity, and obedience they choose the life to live and work under strict routines and were discipline in their life. Nuns were part of the clergy which is the order of rank following the pope who are higher. The nun was introduced as a prioress that always smiles and sang the service divine. She goes to great lengths to show others what she wishes to be, rather than who she is. Chaucer uses the word counterfeit to describe the Nun, whose real name is Madame Eglantine, and indeed much about the Nun is downright false. He describes her as someone who helps herself before she helps others. He also detailed her as if she likes to eat a lot stating she is a little on the bigger side. CONCLUSION The conclusion is the nuns in this tale arent who they seem to be their worldly knowledge for the family and they were concerned for the loved ones. Thus women in reality enable the family to run smoothly and the menfolk to dominate with ease since their worldly needs have been fulfilled by the women. The various women in the tales of the monk similarly touch upon the secular aspect of life. The women are biblical and historical, each of them acting by their impulses and priorities in life. They were in a clergy which Chaucer makes fun of those people involved with the church.
Wednesday, May 6, 2020
Police and National Crime Information - 1595 Words
CRJ 120 MOD 1 HW CRJ 120 MOD 1 HW Jerry Irvin Allied American University Prof. Barbella 10/16/2014 Author Note This paper was prepared for CRJ 120, MOD 1 HW taught by Prof. Barbella. PART I: SHORT RESPONSE Directions: Please answer each of the following questions. Ensure that your responses are at least 1-2 paragraphs in length for each question. You may include examples from the text; however, please include APA citations as necessary. Please visit the Academic Resource Center for a concise guide on APA format. 1. Describe the colonial periodââ¬â¢s three legacies to contemporary policing. Then list and discuss two powerful trends in England and America that brought about changes inâ⬠¦show more contentâ⬠¦Department of Justice. The agencies contained in the U.S. Department of Justice are: The FBI (Federal Bureau of Investigation, which there modern priorities are: 1. Counterterrorism: to neutralize terrorist cells and operatives in the United States and to help dismantle terrorist networks worldwide. 2. Counterintelligence: exposing, preventing, and investigating intelligence activities on U.S. soil; foreign espionage strikes at the heart of national security, impacting political, military, and economic strengths. 3. Cybercrime: to stop serious computer intrusions and the spread of malicious codes; to identify and thwart online sexual predators who meet and exploit children and deal in child pornography; and to dismantle criminal enterprises engaging in Internet fraud. This is only a brief description of the duties of the FBI which also consists of investigating bank robberies, white-collar crimes, and organized crime and drug syndicates. The ATF (Bureau of Alcohol, Tobacco, Firearms, and Explosives) administers the U.S. Criminal Code provisions concerning alcohol and tobacco smuggling and diversion. The ATF is also responsible for enforcing all federal laws relating to firearms, explosives, and arson. 10. What are the agencies contained with the Department of Homeland Security, including their roles and functions? 1. The Directorate for National Protection and Programs consists ofShow MoreRelatedNational Incident Based Reporting System1392 Words à |à 6 Pages National Incident-Based Reporting System The National Incident-Based Reporting System (NIBRS) stemmed from a mid-1980s report, is an incident-based reporting system (some states use a customized version) that is used by law enforcement agencies in the United States for the collecting and reporting of data on crimes that are known by police. NIBRS is the result of law enforcement thoroughly evaluating and modernizing the UCR (Uniform Crime Reports). The UCR, produced by the FBI, was initiallyRead MoreRoles Of Policing Executives Using The Mintzberg Model Of Chief Executive Officers1572 Words à |à 7 PagesUniform Crime Reports (UCR) and the National Crime Information Center (NCIC) have purposes and various weaknesses in relations to one another. There are major roles of policing executives using the Mintzberg model of chief executive officers. There are certain keys that are important toward a chief executive officerââ¬â¢s success. There are two legislative enactments that are effective when it comes to helping comba t terrorism. There are problems when determining the actual numbers of hate crimes and whatRead MoreUncle Bob931 Words à |à 4 Pageswas originate in the police headquarters where an officer moved a dial with about ten choices to let headquarters know what type assistance that officer needs. 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Introduction In this written assignment similarities and differences between order of maintenance in the United States, New Zealand and Japan will be discussed. Order maintenance is an essential function of the police. To maintain order police must be able to control the behaviorRead MorePolicing Cybercrime : Police And Armed Forces1174 Words à |à 5 PagesChapter Three Policing Cybercrime Strategy 3.1 Police and Armed Forces. In this chapter, the policing cyber strategy is discussed and will show that the unique organisational structure of the UK police force means that policing cyber strategy varies from county to county in the UK; although each regional force operated with the same objective. Within the UK strategy is the criminalisation of certain cyber activity . with Cyber Security Strategies containing elements of cybercrime control, therefore
APA Paper Template Free Essays
Fort Hood, the military reservation located in Killeen, Texas and 20-year- old Adam Lana fatally shot 20 children and 6 adult staff members of the Sandy Creek Elementary School located in Newton, Connecticut. Both males had a history of mental illness and the deaths and injuries could possibly have avoided if the gun control regulations were stricter or included a provision for restricting access to guns by persons with a history of mental illness. Public Safety Mental illness and childhood bullying has been a leading causes for many Of the shooting across the world. We will write a custom essay sample on APA Paper Template or any similar topic only for you Order Now Public safety was the key to the debate in Connecticut after the tragic shooting of the Sandy Creek students and staff to demand stricter, more sensible gun laws. The primary goal is to protect the children and prevent additional massacres. President Obama wants to ban almost all reinserts of military surplus firearms to private entities. This will lead to the closure of a 1 1 a-year-old Civilian Marksmanship Program. The weapons used in the Columbine shutting were military grade weapons. The ban by President Obama is solely to keep military grade fire arms off the trees. The weapon used in the Sandy Creek Elementary School was a Bushmaster Model XML 5-SEES rifle. According to ââ¬Å"There is so much ample evidence of the inability of the civilian world to control these weapons, that is no longer reasonable to entrust them to for that purpose,â⬠Joshua Kickoffs, an attorney representing the families, said in an interview. ââ¬Å"How many massacres do there have to be before that is realized? How to cite APA Paper Template, Papers
Saturday, April 25, 2020
Online Reservation and Billing System free essay sample
Userââ¬â¢s Manual Bibliography Curriculum Vitae Questionnaire ix ABSTRACT The JISB Emperor Hotel, which is located at the heart of Merchan Street corner Evangelista Street, Lucena City was brought into existence of the countless effort offered by the people, and was formally opened on July 04, 2009. JISB comes from the name Jose-Iluminada SyBang. From then on all the records of the customers were all recorded manually. The company used a logbook for the encoding of information and issued a receipt in terms of paying the bills through the computation of just a simple calculator. Through this study, the researchers will be well versed about the importance of computerized system in a hotel. It will also endorse the people the knowledge of how will the hotels is rendering their services as compared to what is expected from them. The Computerized Billing System and Online Reservation made by the proponents will benefit the company itself. We will write a custom essay sample on Online Reservation and Billing System or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page The Online Reservation System and Computerized Billing System may help for the acceleration of the transactions in the business. The online reservation and computerized billing system will provide a precise generation of statement of accounts. The developed system is a great help for the business expansion because the business may earn more profits higher than current earnings. The business will be able to acquire and retain customers. The customers will be attracted to come in the hotel because the company can give better services especially for the reservation. With this effective technology that will help the companyââ¬â¢s business processes and services, company will be able to gain and maintain a competitive advantage among those leading hotels. x Chapter I The Problem and Its Background 1. Introduction More recently a number of business-process improvements through Information Technology approaches have been implemented in basically all fields of business not only to solve day-to-day problems but also to gain leverage in the market place. Modern organization use computerized systems and online reservation to provide relevant and timely information, essentially to routinely operations control and strategic planning . Customarily, it is the daily transaction processing system of the business enterprise, which reengineers through computerization. Computers are so fundamental to one modern society, that without them, our economy would grind to a halt. Along with computers burgeoning role in business, other uses for these machine evolved rapidly. A Computerized Billing System use to ascertain a prompt and manage way of providing the necessary information of an organization as a whole. It aims to improve the profitability and relations with clients by automating client billing with computers. It helps to control and manage the billing system of an institution such as the hotel. And an intelligently 1 designed on-line reservation can make an important contribution to the effective use of data processing within an organization. It allows individuals to connect without going out any places. There are varieties of computerized transaction processing system, like computerized billing system and online reservation of a hotel. The Computerized Billing and Online Reservation assure modern comfort to the clients wherever and whenever they are especially to JISB Emperor Hotel to help them promote their name nationwide. Billing System and Online Reservation can make important contribution to the effective use of data for the JISB Emperor Hotel. Everybody is free to get online which is the unique way of having a reservation. Customers can satisfy themselves because it can lessen their burdens of having a reservation for their rooms and hotel accommodation, and billing system will help to come up with accurate dated and time consuming effort. The present statuses of our society especially when it comes to technology are leading to the development of different systems to make a certain task easier to perform. We have to meet and answer the challenge that increasingly outgrowth in the complex world. Thus, the researchers were motivated to conduct Research and Development for JISB Emperor Hotel essential for todayââ¬â¢s highly competitive business. 2 1. 2 Background of the Study JISB Emperor Hotel, which is located at the heart of Merchan Street corner Evangelista Street, Lucena City was brought into existence of the countless effort offered by the people, and was formally opened on July 04, 2009. JISB comes from the name Jose-Iluminada SyBang. From then on all the records of the customers were all recorded manually. The company used a logbook for the encoding of information and issued a receipt in terms of paying the bills through the computation of just a simple calculator. The present manual system of reservation is only to determine the availability of rooms in terms in reservation. In the case of present manual system of billing and online all the records is kept in document form. There is no system for proper records storage and sorting the information provided by the customers. All is done manually and every now and then, there is a chance getting erratic information. The manual system is thus no guarantee. JISB offered facilities that are beneficial for business purposes. It is a (4) four story building. At the ground floor, they offered a space for rent for Honda Prestige Motorcycle and vintage stores. There are 44 rooms at JISB Emperor Hotel. Most of their rooms are classified according to the customerââ¬â¢s needs and wants, such as air-cons with cable T. V. s, There are as 12 rooms classified as Suite ( single bed/ double bed, air-conditioned, comfort room with bathtub)14 rooms for Regular (single bed/ double bed, air-conditioned, with comfort room) and 18 rooms for Ventilated (single bed/ double bed, wall fan with comfort room) and just in case you got hungry they have special foods available for your 3 sophisticated taste at the second floor where you can find a canteen guaranteed at the right price that are well suited for the budget conscious tra velers. 1. 3 Statement of the Problem The main problem of this study is to determine the efficiency of Computerized Billing System and Online Reservation of JISB Emperor Hotel. Specifically it seeks to answer the following questions: 1. What are the difficulties encounter by the Hotel Management and Staff of when it comes to the Hotelââ¬â¢s System in billing and reservation? 2. How did the Computerized Billing System and Online Reservation help the JISB in terms of: a. reservation b. billing 3. How effective and acceptable the computerized billing and online reservation system? a. speed . accuracy c. security data 4 1. 4 Objective of the Study The main purpose of this study is to determine the efficiency of Computerized Billing System and Online Reservation of JISB Emperor Hotel. 1. To determine the Hotel Management and Staff difficulties when it comes to the hotelââ¬â¢s system in billing and online reservation. 2. To measure the accuracy of the program when it comes to computerized billing and online reservation. 3. To measure the effectively and adaptability of the computerized billing and reservation system. a. speed b. accuracy . security data 1. 5 Significance of the Study This study aims to conceal the implications of having a computerized billing system on the service delivery of JISB Emperor Hotel. Through this study, the researchers will be well versed about the importance of computerized system in a hotel. It will also endorse the people the knowledge of how will the hotels is rendering their services as compared to what 5 is expected from them. The proponents will be able to evaluate whether or not the hotel is being given enough assistance by the government. Furthermore, it will provide the students like the researchers information on how important the computerized system to a service-oriented entity. Likewise, the proponentââ¬â¢s expert that the study will help future researchers in conducting similar research which related to this study. Finally, the study have helped the researchers in developing their and knowledge in research and probably have enriched their present knowledge on hotel effectively the effects on service efficiency. This proposed system will benefit the following: JISB Emperor Hotel The developed system made by the proponents will benefit the company itself. The Online Reservation System and Computerized Billing System may help for the acceleration of the transactions in the business. The online reservation and computerized billing system will provide a precise generation of statement of accounts. The developed system is a great help for the business expansion because the business may earn more profits higher than current earnings. The business will be able to acquire and retain customers. The customers will be attracted to come in the hotel because the company can give better services especially for the reservation. With this effective technology that will help the companyââ¬â¢s business processes and services, company will be able to gain and maintain a competitive advantage among those leading hotels. 6 Management ââ¬â This study will furnish precise information and data that will help them in making plan about the hotel, about over-all operation and about the problems that the hotel is currently facing brought about by the unending demands of the people and the continuous growth of competition from other hotel institutions. This system will also facilitate the activities that taken place within the hotel so that they made themselves familiar in what area of concentration they have a focus on to improve their service ability while earning enough profit for the benefits of the hotel and its staff. Customers Customers of the JISB Emperor Hotel will earn or gain satisfaction and convenience. It wonââ¬â¢t take much time for the customers to reserve for the rooms availability. It will not be a time consuming process at all. Researchers ââ¬â The researchers will deepen their knowledge about the study and improve their skills when it comes to creating or developing a system. 1. 6 Scope and Limitation of the Study This research study, entitled Computerized Billing System and Online Reservation of JISB Emperor Hotel was focused only for the reservation and computerized billing system of the company. It focuses on the main purpose of the proponents and that is to create a computerized billing and online re servation form, provide security in the hotel that will Allow the authorized person to use the software or the whole system by updating the correct log-in name and password. It consists of informative and dynamic features such as icons, text and buttons. Aside from those features on the part of the administrator he/she could change, add delete and new announcement in case if needed. It includes the customerââ¬â¢s information in terms of reservation and billing. The Computerized Billing and Online Reservation of JISB Emperor Hotel would invite the local and foreign customers to help the JISB achieve its mission and vision by providing accurate data and good hotel reservation. Moreover, the study is only limited to the billing and reservation of the customers only. Online cash transactions are not included. 8 1. Definition of Terms To make this study more understandable to whom might come over and see it, the proponents included herein the definition at some terms with will enable them to have clearer understanding of the problems the proponents sought to answer the following are terms defines operationally to process meanings they intent to convey. Accelerating to engage in an academic program that progresses faster than usual Acc uracy the ability to be precise and avoid errors Bills ââ¬â printed statements of charges for goods supplies or services rendered Billing the total amount of business transacted in a given period, especially in advertising, insurance, or law, or the value of that business Computer electronic device for storing and processing data On-Line pertaining to the operation of a functional unit whom under the direct control of the computer. Controlled by, or communicating with a computer. On-Line System a system in which the input data enters the computer directly from the point of origin or in which output data is transmitted directly to where it used. 9 Reservation A booking with an established time and place for an event or activity. Security something that provides a sense of protection against loss, attack, or harm Software programs and applications that can be run on a computer system, e. g. word processing or database packages Speed the rate at which something moves, happens, or functions System an assembly of computer hardware, software, and peripherals functioning together Transaction a record of business conducted at a meeting or proceedings 10 Chapter II Reviews of Related Literature and Study This chapter briefly discusses the relationship of the previous research and studies in connection to the developed system. It serves as a guide for the feasibility of the developed system. 2. 1. Review of Related Literature 2. 1. 1. Foreign Literature Mr. Richard T. , the Marketing Executive of the Royal Paradise Hotel, has observed that Now, we can easily deal with hundreds of travel agents and corporate clients. In fact, Pelican System has indeed helped us in reviewing productivity, through its sophisticated design. Deciding room rate and allotments has become easier as the result of not having to go through hundreds of paper documents. Not forgetting to mention is the prompt and ready after sales technical support by the team of Pelican Systems staffs. Pelican System has concluded contracts with hundreds of travel agents, in a hassle-free negotiation: instead, what you get is a very fast and low-cost transaction. Mr. Richard T. adds, We welcome all agents worldwide, when they wish to register and gain access to our special rates. With Pelican we are now able to provide an equal allotment opportunity to all 11 agents, regardless of size, and provide them with instant confirmationâ⬠. From the article the proponent study use that it has a similarity on the objectives of the research study. Because both have its general purpose which is to enhanced the efficiency of the system from manual to computerize specifically on reservation of JISB Emperor Hotel. According to the Pelican System, Pelican Central Reservation System (CRS) is an Internet-based hotel reservation management system designed to manage all types of hotel bookings, whether made directly by guests or through travel agents and corporate clients. For internet users (direct guests) Pelican will provide instant confirmation of reservations made through the hotel web site, and will notify the hotelââ¬â¢s reservation department though automatically generated e-mail messages. Pelican system provides a secure link to agents and clients, allowing hotels to distribute confidential trade rates to pre-authorized recipients, and to share allotments among many agents and clients on a ââ¬Å"first-come-first-servedâ⬠basis. Each agent or client accesses the system directly from the hotelââ¬â¢s own web site with a unique login/password combination, allowing the hotel to assign each user to a specific group, and to determine the information and privileges each group will receive. With Pelican system, the hotel has complete control at all times, and can easily monitor activity through instantly generated summaries and full reports. 12 Since the developed system is user-friendly system in which it is easy to use and to practice, in that sense, the developed system mentioned in the article is parallel. The system is user friendly in which the proponents are aiming to develop. The system from the article used internet to achieve their goals while the system of the proponents will uses computerized. Based on the article posted in Pelican system which the researcher searched at http://www. elicansystem. com/news/20041028. html and, The Royal Paradise Hotel, located in Patong Beach, Phuket begins to enjoy the ease of paperless contracts concluded with hundreds of travel agents and corporate clients across the world. The switch to paperless has finally come true, through the magic of the Internet! Pelican System has developed an automated system of online contractin g with agents and corporate clients; online contracting uses an Internet-based database application to accept and instantly confirm reservations made through a hotels own website. In contrast to a standard online reservation system, Pelican online contracting of the agent or corporate client requesting a reservation uses a unique hotel-supplied login /password to confirm their identities, which makes the transaction legally binding. The instantconfirmation and secure transmission capabilities of an online contracting system enable hotel to share room allotments among a large number of agents and clients, accepting reservations on a first-come, first-served basis. According to PEGGY L. PUGH with an article entitled ââ¬Å"SELECTING THE RIGHT 13 BILLING SYSTEMâ⬠, which was publish on September 1998 payments are made more efficient with software that includes electronic payment recons elation capabilities allowing the practice, for examples to part 6-50 page explanation to benefit in a matter of minutes versus the hours it could take the manual payments posting and reconciliation. Computerized and billing system gives an automatic calculation of contracted adjustment. It gives an accurate report of the clients daily and monthly balances. It has the capability to print out the actual payment posted on the computer. According to Mary Shaub President of medical consulting based in Philadelphia with an article entitled ââ¬Å"Billing on Shoestring Budgetâ⬠publish on December 2000. Clinical training in medicine does not emphasize how to collect money but rather how to render service to generate the revenue. The article focuses on the ââ¬Å"How to of billing and collection of money. It will encapsulate the essential components of an effective billing system that if followed can operate on shoestring budget. . 1. 2. Local Literature According in the article MC Mountain Home Apartelle provides guests with a convenient way of booking rooms at the hotel by integrating a reservation system on its website http://www. mcmountaintagaytay. com/. The hotel reservation of MC Mountain Home Apartelle in Tagaytay, Philippines has just gotten easier and faster with their new reservation system on their website. By simply going onl ine, guests can book the room of 14 their choice in a matter of minutes. Through their new service, guests need only click on the Reserve Now button on the Tagaytay hotels website to view room rates, features and availability over a 14-day period. Upon specifying their chosen rooms and duration of stay, guests will get instant confirmation of their reservation via email immediately after paying the required 10% deposit using WorldPay. The secure system makes the process of booking accommodations at the MC Mountain Home Apartelle safer and more convenient for guests. The article mentioned is related to proponents developed system. As mentioned above the easier and faster of the hotel reservation system allows the company to gain customers instantly. And the proponents developed system envisions the same thing, even though it is not totally like from the reservation system using by the MC Mountain Home Apartelle. But the integrity of the developed system is to provide better services such as to fasten the transactions, into which the hotel is engaged, to gained customer is absolutely out there. According to Lualhati S. Morales with an article entitled ââ¬Å"BILLING SYSTEM of Assessorââ¬â¢s Officeâ⬠department head of assessors, using a computerized billing system for the effective and efficient system is doing tedious and respective manual processing and reporting for faster and efficient data retrieval of real property record as well as the reduce the cost in term of money and man power needed during periodic general recursion. 15 2. 2. Review of Related Studies 2. 2. 1. Foreign Studies According to the study made by Richard Dunn, Director of IT, Good-fellow Cambridge, the processing of such encoded e-mail order is for simpler and fast and they have therefore been able to offer customer a discount for ordering via the web. They believe that at present this put them ahead of their competitors. Using cable web technology has enables them to keep full day-to-day control of their website without the added complexity of having to use a different database product. The study stated above is lightly similar to the developed system of the proponents in the sense that both are integrating such transactions which will benefit the persons involving the transaction. According to Mr. Dunn, using web in their business transactions helps for a fast ordering of customer. The computerized system has proven that the process of billing and reservation in the hotel fasten. They just differ in a way of achieving their goals in which the study above will be using web while the proponents developed system will be using computerized one. Computerization of the companyââ¬â¢s transactions brings so many in terms of the transactions that they doing. The main purpose of computerization is which will help the company a lot in anyways, especially for the reservation to the hotel. 16 Easy Webrez Tour provides internet reservation for a clients and members. They include customization to brand a system for the organization, optional module for reservation managers and real-time credit processing module. This system provides a central place to store all reservation center information and allows simultaneous access for company owners, reservation managers and online visitors. Booking. com is a part of Priceline. com is Europeââ¬â¢s leading online hotel reservation agency. Booking. com set a solution to attract unique visitors via the Internet from both leisure and business markets worldwide. Based on the being implemented by Booking. comââ¬â¢s market leading growth, the company currently employs over 1000 professionals to ensure the best possible online services and support. They committed to offering an informative, user-friendly website with competitive rates. They provide business and leisure travelers worldwide with a pleasant, efficient and cost-effective way to book hotel accommodations. They are keeping 100000 room nights every day that provides a cost-effective commission based model, a network of over 4500 distribution partners and a personalized account management service to help optimize the revenue of the hotels. When a situation arise the required the purchase of new information, Booking. com decided to incorporate the web into its reservation system. The performance of Booking. com includes no reservation fee; they do not charge any booking fees, administration fees or cancelation fees. Their reservation system is secure and the credit card and personal information is encrypted. They work to high standards and guarantee privacy. 17 This study is somehow related or similar with the proponents study in terms of giving importanceââ¬â¢s of the computerization of such system for a better performance of the company in terms of the transaction that they are doing which resulted into a faster transaction. Computerization of the companyââ¬â¢s transaction brings so many benefits to the company in the terms of the transaction that they performance. 2. 2. 2. Local Studies Based on the study entitled ââ¬Å"Computerized Billing and Reservation System with SMS Inquiry for South Red Palm Hotel Corporationâ⬠by Helbert H. Nanez, Rechelle M. Asis and Ivy Christine Segui which is an example of Online Reservation which aimed to develop computerized transaction processing system accommodation and reservation of guest to replaced the existing manual system of running a big establishment as the ââ¬Å"South Red Palm Hotel Corporationâ⬠. It was design that their system would improve the hotelââ¬â¢s transaction by the terms of speed, efficiency and data integrity. In general, existing system of ââ¬Å"South Red Palm Hotelâ⬠relies to the manual means of transaction processing which resulted to problems such as time onsuming, prone to human error and costly. According to Mr. Chester Atienza and Ms. Jennifer Rances, Enverga University, March 1999, ââ¬Å" A Proosed Computerized Aided-Billing and Monitoring System of the Halina Hotel ââ¬Å". The study aimed to be aware and apprehensive of the step-by-step procedure being applied in the present system as well as to specify the problems normally enco untered by the people who are involved in the present system. The authors conclude that the problems 18 enabled the management to have fast and efficient way of transaction unlike in their current transaction, which is manual. According to Wishiel S. Chua, Aldwin N. Ilumin and Marlyn M. Nierva of Enverga University, March 2001, ââ¬Å"A Proposed Graphical User-Interface Based Medical Record billing System for Tayabas Community Hospitalâ⬠. The study endeavor to develop a system that would immediately furnish them with a reliable, accurate information and faster approach in processing customer requirements that would lessen their problems in dealing with the patient through the help of this proposed system to help them to be up to date to the changes brought about by the new world of technologies. Terrence C. Baluyut, Prince V. Hizo, Jose Narciso C. Lapuz, Ariel B. Quinto and Henry M. Joriano, AMA Computer College, Makati, 1999 ââ¬Å"A Development of an Online Inquiry and Reservation System for All SM Cinemaâ⬠. It has been found out that current inquiry of the company inhibits its potential to expand its customer based because itââ¬â¢s offers limited services and does not promote in theaters full because of its boundaries. The proponent of the study concludes that the company should consider all the possible means of obtaining connections with their customers. This system will provide additional services to the customers and it offers information regarding theaters. The study stated above is similar to the proponents study because of several problems 19 in accommodations and reservation in the hotel. Their transaction as based a manual work hotel personnel and monitoring of accommodations for outgoing and ingoing guests was misleading. Furthermore, personnel cannot provide and use reservation information past enough or the clientââ¬â¢s satisfaction. These are also the problems encountered by JISB Emperor Hotel. 2. 3 Justification of the Present Study The related literature and studies gathered by the proponents are relatively related to the proponents project because it has common things that they wanted to happen to their project to support online reservation and billing system of JISB Emperor Hotel so they got idea from it. Several foreign sites on the net were also visited by the proponents to search for essential studies about the computerized system in a business is really a great help. Like the proponents project that have wanted to have the JISB Emperor Hotel Computerized Billing System and Online Reservation because it will help them to save data in a more organized way that would save their money buying cabinets for their files and to have to have an accurate computations that may lead them to bankruptcy when not properly done. It will also provide fast and great service for their customers, too. Like the other studies, the proponents also aim to develop a computerized billing system and online reservation. Like one of the thesis and researchers will include updating of customers records and payments at the same time will do the computerized billing and online reservation to become more accurate in giving the data and calculating the payment 20 Chapter III Research Methodology The proponents gathered information that will be used for the implementation and development of the developed system. Acquiring ideas and information are important in designing and developing. 3. 1. Research Design: The proponents used a descriptive research method. It describes what the study is all about, its current condition, practices and processes. This method shows how to gather information. The proponents used this method because it gives a clear view on what are needed to fulfill, its significance in relation to the study Descriptive research method, creative research, and library method is used by the proponents in gathering information. By using these methods, proponents determined the functionality and the problem being encountered using the existing system of the company. The proponents provided set of questionnaires and distributed to the 25 respondents consisting of company staffs and customers. The retrieved questionnaires with answers were analyzed. All the data and information that has been collected will be interpreted in the form of graph and tables. 21 3. 2. Research Locale The proponents conducted the study in the town of Lucena where the JISB Emperor Hotel situated. The company is located along Merchan Street corner Evangelista Street Lucena City. 3. 3. Data Gathering The proponents used interviews, observation, questionnaires, and internet, library methods tools in gathering information. These tools were relevant to formulate the study for the proposed system. Interview: The proponents conducted several interviews to the officers of the JISB Emperor Hotel. This data gathering method is the most common tool to gather information and used by most the researchers, which for proponents is the easiest way or method in collecting information. Observation: The proponents made an observation in the JISB Emperor Hotel to gather the informationââ¬â¢s needed and to be able know the problem that they are encountering. The proponents conducted further observation that gave solutions to the problem of JISB Emperor Hotel. 22 Internet: The proponents used the internet as a source of information that may help and give some related issue or information in the study of several sites visited by the proponents. The proponents selected the site that would give an exact information or knowledge with the same system. Library Method: This kind of method used by the proponents is a method used by the proponents is a method I which the proponents that will support the proponents study. Questionnaires: Set of well designed questionnaires was prepared by the proponents in gathering information which was answered by different respondents. 3. 4. Data Processing The proponents gathered and analyzed the required information. In gathering information, the proponents used a descriptive research method. One of the categories of a descriptive method is the questionnaires to be answered by the hotel management and staff, and customer to be able to predict the adaptability and affectivity of the developed system. The proponents provided sets of questionnaires answered by the respondents 23 composing of hotel staffs and customers. The surveys made by the proponents have the purpose to determine the affectivity and the adaptability of the developed system and to be able to know the respondents opinion for upgrading the current system of the JISB Emperor Hotel. The proponents had 25 respondents, out of those 25, 10 are hotel staffs and the remaining 15 are customers or the possible to become a customer. The proponents get the average number of respondents who answered for each questions. To be able to get the average number of respondents, the proponents sum the total number of answers for each question to determine the mean. The collected data carefully analyzed, computed interpreted which were shown in graphs and table in which the proponents get the number and percentage of the respondents who answered from the questionnaires.
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